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Colourfone logo in black with a hand icon over the letter O.

Accessibility Statement

Our Commitment to Accessibility

  • At Colourntone, we believe everyone should access our DIY hair colour kits and services with ease. We’re dedicated to providing an inclusive online experience, in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, to the best of our ability.

How We Achieve Accessibility

  • Our website is built on the Wix platform, which includes an Accessibility Wizard. We use this tool to optimise our site for accessibility, ensuring features like:

    • Adjustable text sizes and contrast settings.

    • Keyboard navigation for all interactive elements.

    • Screen reader compatibility for visually impaired users.

  • We regularly review and update our site with the Wizard’s guidance to address accessibility issues.

Current Accessibility Features

  • Navigation: All pages are navigable via keyboard and screen readers (e.g., NVDA, VoiceOver).

  • Visual Adjustments: High-contrast modes and text resizing options are available.

  • Alt Text: Descriptive alt text is provided for all images (e.g., "Woman using Colourntone DIY kit").

  • Forms: Labels and error messages are clear for consultation and purchase forms.

  • Videos: Captions are added where applicable (e.g., tutorial videos on the How It Works page).

Limitations and Ongoing Improvements

  • While we strive for full compliance, some older content or third-party features (e.g., embedded videos) may not yet meet all WCAG 2.1 criteria.

  • We’re continually working to improve accessibility and welcome your feedback to identify areas for enhancement.

Feedback and Support

  • If you encounter accessibility issues or need assistance, please contact us:

  • Email: colourntone@gmail.com

  • Phone: 0452 566 743

  • Address: 700A Inkerman Rd Caulfield North Vic 3161

  • We aim to respond within 5 business days and will work to resolve issues promptly.

Third-Party Tools

  • Some features (e.g., payment gateways, social media links) are managed by third parties. We encourage you to review their accessibility statements if needed.

  • Our Wix platform ensures core site functionality meets accessibility standards.

Legal Compliance

  • This statement aligns with the Australian Disability Discrimination Act 1992 (DDA) and its focus on digital accessibility.

  • We’re committed to evolving our practices to meet or exceed these legal and ethical standards.

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